Refund policy

At MatchFit, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 15 days after your order has been delivered.

Return Requirements

To be eligible for a return:

  • The request must be made within 15 days of delivery.

  • The product must be unused and in its original condition.

  • The product must include all original packaging and accessories.

  • Proof of purchase may be required.

How to Request a Return

To start a return, please contact us at aravjolly@gmail.com with:

  • Your order number

  • Reason for the return

  • Photos or videos of the product if there is an issue

Please wait for return instructions before sending any items back.

Return Shipping

Customers may be responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos or videos showing the issue so we can help resolve it.

Refunds

Once your return is received and inspected, we will notify you about whether your refund has been approved. Approved refunds will be processed back to the original payment method.

Please allow time for your payment provider to complete the refund process.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items damaged due to misuse

  • Items without original packaging

  • Items returned after the return period